How to check Epson Status Monitor in Windows

  • Status Monitor
  • Operating System:
    • Windows 10
    • Windows 8 / 8.1
    • Windows 7

The EPSON Status Monitor utility is used to check the status of your printer, and how much ink remains in the cartridges. This article explains how to access and use it on a PC running one of the listed versions of Windows.

Accessing Status Monitor from the printer driver

You can access Status Monitor from the printer driver via the Start menu. Click here for more information.

Access Status Monitor

Windows 10

  1. The printer icon should display no errors. If an error is displayed or documents are waiting to print, then see one of the following articles:

    Otherwise, right-click on the icon of the printer and then left-click onto Printing Preferences.

    Printing Preferences 10

  2. Click on the Maintenance (or Utility) tab at the top of Printing Preferences:

    Maintenance Tab

  3. To open Status Monitor click the Status Monitor 3 icon:

    Status Monitor

  4. If there are no errors then the Status Monitor should display the current status of the printer and how much ink is remaining:

    Status Monitor

Windows 8 / 8.1 and Windows 7

  1. Under the name of the printer in the printers folder it should display '0' documents and 'Ready'. If a different status is displayed or documents are waiting to print, then see one of the following articles:

    Otherwise, right-click on the icon of the printer and then left-click onto Printing Preferences.

    Printing Preferences Vista

  2. Click on the Maintenance (or Utility) tab at the top of Printing Preferences:

    Maintenance Tab

  3. To open Status Monitor click the Status Monitor 3 icon:

    Status Monitor

  4. If there are no errors then the Status Monitor should display the current status of the printer and how much ink is remaining:

    Status Monitor

The Status Monitor window

The Status Monitor window displays the current ink levels and printer status. It also shows the status of the print, your ink levels and any appropriate error information (e.g. a paper jam).

Notes Icon Note:

If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the ink cartridge status. Be sure to replace or reinstall any ink cartridge indicated by EPSON Status Monitor 3.

If Status Monitor indicates any other type of error, we recommend viewing the next section for help:

Error messages

See below for an explanation of the error messages that may appear in the Status Monitor window:

"Printer busy"

Printer Busy means that the printer is performing a task, such as head cleaning. When the task is complete, the message will clear automatically.

Printer Busy

"Ink low"

This message warns that one or more of the cartridges are running Low on ink. Until a cartridge runs out (see "Ink Out" below), you can continue to print.

Ink Low

  • We recommend obtaining replacement cartridges for the colours indicated as being low.

"Ink Out" or "Replace Cartridge"

One or more of the ink cartridges are Empty. You will not be able to print until the empty cartridge has been replaced. This still applies even if you want to print in black only, or colour only. All of the cartridges must have some ink in order to be able to print.

Ink Out

"Paper out or not loaded correctly"

The paper has run out or a Paper Jam has occurred. Load more paper or, if there is still paper left, find and clear the paper jam. See Inkjet - Troubleshooting Paper Feed Problems for further assistance.

Paper Out or Not Loaded Correctly

"Printer is not ready to print"

The printer is powered off, busy (see "Printer busy" above) or an error may have occurred. This can also indicate a communication problem. Check that the printer has no red error lights and the green (or Power) light is solid (not flashing).

Printer Not ready to Print

If there are no error lights, see the following article for further assistance: Troubleshooting Printer-related Communication Issues in Windows

If there are any error lights, refer to your user guide (available from the Epson website), or search the Knowledge Base/FAQ section for a solution.

"Searching..."

The PC is trying to communicate with the printer. Until it does, the ink levels cannot be shown.

Searching

"General Error", "Unknown Error" or "Service Required"

There is a problem with the printer hardware, and it may require a service. Red lights (solid or flashing) may also be illuminated on the printer.

Confirm the exact error message, error code or sequence of error lights and then:

  • Search the Knowledge Base/FAQ section for a solution, or:
  • See your user guide (available from the Epson website).
Notes Icon Note:
  • If the error message states "Parts inside your printer are near the end of their service life" you can continue to print.
  • If the error message states "Parts inside your printer have reached the end of their service life", you will be unable to print and the printer will require a service. See the following article for more information: Error message "Parts inside the printer have reached the end of their service life"